Why is Microsoft Authenticator not working?
Make sure you're using the version that corresponds to your Microsoft 365 account. if that does not work, Open the Microsoft Authenticator app and make sure it's set up correctly for your Microsoft 365 account. You may need to re-add your account or adjust the notification settings.
How to recover lost Microsoft Authenticator?
On your mobile device, open Authenticator, and select Restore from backup. Important: Select either Restore from backup or Begin recovery links before signing in. Sign in to your recovery account using the personal Microsoft account you used during the backup process.
How to resolve Microsoft Authenticator error?
If you still have trouble, check these settings:
- Make sure the device requires a PIN or biometric to unlock. …
- If you are using Android for Work or Work Profile, make sure the PIN or biometric is enabled for the profile in Microsoft Authenticator.
- Make sure the device has hardware encryption enabled.
How to activate Microsoft Authenticator on phone?
Open Authenticator on your phone and select the plus icon and select Add account. Select Work or school account then tap Scan a QR Code. Notes: If you can't use your camera to scan a QR Code, click Can't scan the image on your PC and tap Enter code manually on your mobile.
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